FAQ

General Questions

All of our packages are paid via a monthly or yearly subscription and can be cancelled at any time.

Absolutely no! Our pricing scheme is very clear, you just pay the monthly/yearly fee and we will take care of the rest. We will however charge a flat hourly fee for non standard requests.

Just submit the payment. We provide hosting, domain, and pretty much everything else you will ever need.

It can take between a few days to a few weeks, depending on the functionality and speediness of communications between you and our tech team.

That is totally fine, we can transfer the domain to our infrastructure. Or if you want to keep control of the domain, we will instruct you on how to configure it properly.

Just go to our products page and select the one you want, the website will guide you towards submitting a payment.

We do not charge any extra fees. However, the online store will be configured with PayPal/Stripe/others, which they do charge a transaction fee depending on your country.

Just log in to your account, and go under the subscriptions tab. There will be a button to cancel. Your website may still stay online for a few days even after you cancel. Or send us an email to [email protected]

Not at this moment.

Absolutely, you can start with the smallest package and if you like our service you can easily upgrade with just a few clicks.

FAQ

Product Questions

We use a drag and drop page builder which is super simple to use. Once you subscribe to any of our packages we will provide plenty of videos and documentation on how to perform certain changes.

Short answer YES. We use WordPress which has a database of more than 47,000 extensions to do pretty much anything you want with your website. Complex extensions that require lots of configuration may inquire an extra hourly fee to pay our developers.

You can log in by going to yourwebsite.com/login and enter the credentials we provided you once we deliver the website.

You bet it is, our developers are also full time professional security advisors. We code every website with security in mind and as one of our top priorities. We constantly manually and automatically scan all of our websites to make sure it is following best practices and it is properly lock down.

Yes, you can have any email address for your domain such as [email protected]

Yes. However, because a logo is the brand of your company and requires delicate attention, we do not include it on our regular website products. The logo is a separate product that can be purchased on our products page.

Yes, send an email at [email protected] to talk about the details.

We provide all the tools necessary to optimize your website for SEO on any of our website products. For a more specialized strategy to improve your SEO send us an email at [email protected] to talk about the details.